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FREE SHIPPING AUSTRALIA WIDE FREE SHIPPING AUSTRALIA WIDE

FAQs

Q: What do I get in my Fairyland package?
A: You get 1 Fairy House, 1 Illustrated book, 1 set of stickers and 1 travel/play mat.

Q: How much is delivery?
A: Delivery in Australia is free for a limited time.

Q: Do you ship overseas?
A: Not at this stage, please email us with enquiries and we will assist.

Q: How long will it take to get to me?
A: We use local couriers so it should be with you within 3-7 business days in Australia.

Q: Can we buy more stickers or extra book or travel mat? 
A: Yes, all the items are sold separatley.

Q: What age is this product best suited to?
A: We recommend from ages 5+. It is great if the child can write a note on their own, however an older sibling, mum, dad, grandma or uncle could always help write the note to the fairy too!

Q: What is so good about this product?
A: We believe that Willow's Fairyland will help nurture the imaginations of young kids. We also strongly believe that it can help with any anxieties the child may be having, whether it is about starting school, making friends, swimming lessons, losing their first tooth! Having someone else to communicate with may help children open up.

Q: Are there any accessories that I can buy to go with my Willow's Fairyland?
A: We are currently working on some gorgeous Fairy furniture and accessories to compliment your Willow's Fairyland.

Q: Do you offer Returns?
A: If you would like to return your Willow's Fairyland, simply send us an email and post it back to us in original condition (unopened) and we will refund the amount of the product for you. You will need to pay for return shipping and shipping will not be refunded.